Terms of Service

Last Updated: December 19, 2024

Please read these Terms of Service carefully before using the GenissRecovery website and services. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using GenissRecovery's website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

GenissRecovery provides funds recovery services to help clients recover their funds from problematic platforms, frozen accounts, and inaccessible wallets. Our services include:

  • Case assessment and consultation
  • Investigation and analysis of recovery opportunities
  • Coordination with platforms, exchanges, and relevant parties
  • Legal and regulatory assistance when appropriate
  • Technical recovery support

3. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms of Service.

4. No Guarantee of Results

While we maintain a high success rate, we cannot guarantee specific results or outcomes for any case. Each case is unique and depends on various factors including platform cooperation, legal jurisdiction, available evidence, and other circumstances beyond our control. Past success rates do not guarantee future results.

5. Fees and Payment

Our fee structure will be clearly outlined in your service agreement. Fees may be based on a success-based model, hourly rate, or other arrangement as agreed upon in writing.

We reserve the right to require payment of fees before commencing services in certain circumstances. All fees are non-refundable unless otherwise specified in your service agreement.

6. Client Responsibilities

As a client, you agree to:

  • Provide accurate, complete, and truthful information about your case
  • Cooperate fully with our team and provide requested documentation promptly
  • Not withhold relevant information that may affect your case
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal or fraudulent purposes
  • Maintain confidentiality of sensitive case information

7. Confidentiality

We maintain strict confidentiality regarding all client information and case details. However, we may be required to disclose information if compelled by law, court order, or legal process. We will notify you of such requirements unless prohibited by law.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of GenissRecovery or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, GenissRecovery shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Lost profits, revenue, or data
  • Damages resulting from third-party actions or platform decisions
  • Delays or failures beyond our reasonable control

Our total liability shall not exceed the amount of fees paid by you for our services.

10. Indemnification

You agree to indemnify and hold harmless GenissRecovery, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

12. Dispute Resolution

Any disputes arising from these Terms of Service or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which our primary business operations are located, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

15. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any service agreement you enter into with us, constitute the entire agreement between you and GenissRecovery regarding the use of our services.

Contact Us

If you have any questions about these Terms of Service, please submit a request through our consultation form on the main page.